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Please read the following before you contact us:

  • Please read the FAQ to see if your query has already been answered!
  • If you are a patron and have a question about Patreon related things, please include your Patreon name and what tier you are in in your message.
  • you may use this form, or you may contact our customer service team directly at
  • Please feel free to join our discord for instant messaging with Chii on the server, we also have wonderful people on to help you with your icon pack queries.

Please be aware that we have a small team and receive many messages, so it may take a few days to get a response. If it is urgent you can mark your subject headline as urgent and we'll do our best to get back to you ASAP.